Terms & Conditions

Last Updated: November 11, 2026

Welcome to Wardley. These Terms & Conditions govern your use of wardley.shop and purchases made through our online store.

By using our website, you agree to these terms, subject to applicable consumer protection laws.

1. Company Information

Trading Name: Wardley

Website: wardley.shop

Email: contact@wardley.shop

Phone: +49 3494 771241

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a purchase agreement or have the necessary permission from a parent or guardian.

You agree to provide accurate information when placing an order.

3. Products

We aim to provide accurate product descriptions, images, specifications, and availability information.

However, product colours may vary slightly depending on screen settings.

We reserve the right to correct inaccuracies and update product information, subject to applicable consumer rights.

4. Prices

Prices are displayed in the currency selected on our website.

Applicable taxes and shipping charges will be disclosed during checkout as required by law.

Prices may change without prior notice, but changes will not affect orders already accepted.

5. Orders

When placing an order, you agree to provide accurate billing, delivery, and contact information.

An order may be refused or cancelled where legally permitted, including due to:

Product unavailability
Payment authorization failure
Suspected fraud
Material pricing errors
Legal restrictions

If we cancel an order after receiving payment, we will issue a refund.

6. Payments

Payments must be completed through the payment methods available during checkout.

Payment transactions are processed through third-party payment service providers.

7. Shipping and Delivery

Order processing and delivery are governed by our Shipping Policy.

Delivery estimates may vary due to transportation, customs, or other circumstances.

Nothing in this section restricts your statutory rights regarding delivery.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy and applicable consumer protection laws.

Where applicable, statutory withdrawal rights remain available independently of our voluntary return policy.

9. Customer Responsibilities

You agree not to:

Provide false or misleading information
Use the website for unlawful purposes
Attempt unauthorized access to our systems
Interfere with website security
Upload malicious software
Misuse customer accounts or payment systems

10. Intellectual Property

Website content, including logos, photographs, product descriptions, graphics, branding, and design elements, belongs to Wardley or its respective rights holders.

Content may not be reproduced or distributed without permission unless permitted by law.

11. Acceptable Use

You agree to use the website responsibly and lawfully.

We reserve the right to restrict access where necessary to protect our website, customers, or business operations, subject to applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Wardley is not responsible for indirect or consequential losses arising from the use of our website.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud, personal injury caused by negligence, or mandatory consumer rights.

13. Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable, we will contact you and provide an appropriate resolution, including a refund where required.

14. Promotions and Discounts

Promotional offers may be subject to specific conditions, including expiration dates and eligibility requirements.

Unless otherwise stated, promotional discounts cannot be combined.

Existing contractual rights and applicable consumer protections remain unaffected.

15. Third-Party Services

Our website may use third-party providers for payments, hosting, shipping, analytics, and customer service.

Third-party services may be subject to their own terms and privacy policies.

16. Privacy

Our processing of personal information is described in our Privacy Policy.

17. Force Majeure

We are not responsible for delays caused by circumstances beyond our reasonable control to the extent permitted by law.

Such circumstances may include natural disasters, transportation disruptions, governmental restrictions, and other extraordinary events.

Mandatory consumer rights remain unaffected.

18. Governing Law

These Terms are governed by the laws applicable to the legal business operating Wardley.

Nothing in these Terms deprives consumers of mandatory legal protections or jurisdictional rights available in their country of habitual residence.

19. Changes to These Terms

We may update these Terms & Conditions periodically.

Updated terms will be published on this website.

Changes will not retroactively affect existing contracts or remove mandatory consumer rights.

20. Contact Information

For questions concerning these Terms, contact:

Wardley