Privacy Policy

Last Updated: November 11, 2026

This Privacy Policy explains how Wardley ("we", "our", or "us") collects, uses, and protects personal information when you visit or make a purchase from wardley.shop.

1. Who We Are

Store Name: Wardley

Website: wardley.shop

Email: contact@wardley.shop

Phone: +49 3494 771241

2. Information We Collect

Depending on your interactions with our website, we may collect:

Personal Information

Full name
Billing and shipping addresses
Email address
Telephone number
Order history and purchase details
Customer service communications
Payment transaction information

Technical Information

IP address
Browser and device information
Operating system
Website activity
Pages visited
Referring websites
Cookies and similar identifiers

3. How We Use Your Information

We process personal information to:

Process orders and payments
Arrange shipping and delivery
Provide customer support
Handle returns and refunds
Prevent fraud and unauthorized transactions
Maintain and improve our website
Comply with legal and accounting obligations
Send marketing communications where permitted

Depending on the purpose, processing may be based on contractual necessity, compliance with legal obligations, legitimate interests, or consent.

4. Payment Information

Payments are processed through the payment providers available at checkout.

Complete payment card details are handled by the relevant payment providers rather than stored directly by Wardley.

5. Sharing Your Information

We may share information with service providers where necessary, including:

E-commerce and hosting providers
Payment processors
Shipping and fulfillment partners
Customer support platforms
Analytics providers
Marketing service providers
Professional advisers
Public authorities where legally required

We process and disclose personal information only where there is an appropriate legal basis.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support:

Shopping cart functionality
Secure checkout
Website performance
Customer preferences
Analytics
Advertising measurement

Where legally required, non-essential cookies and tracking technologies are activated only after consent.

You can manage your choices through the available cookie settings.

7. Marketing Communications

Where permitted by law, we may send promotional emails concerning new products, special offers, and store updates.

You may unsubscribe at any time through the link in our marketing emails or by contacting us.

8. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, loss, or disclosure.

No method of electronic storage or transmission can guarantee complete security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, legal compliance, accounting, and dispute resolution.

Data is deleted or anonymized when no longer required, subject to applicable retention obligations.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion
Restrict certain processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

To exercise your rights, contact contact@wardley.shop.

11. Children's Privacy

Our website is not intended for children under 16.

We do not knowingly collect children's personal information without an appropriate legal basis.

12. International Data Transfers

Your information may be processed in countries outside your country of residence.

Where legally required, appropriate safeguards will be used for international transfers of personal information.

13. Third-Party Websites

Our website may contain links to third-party services.

We are not responsible for their independent privacy practices. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will be published on this page with its updated revision date.

15. Contact Us

For privacy-related questions, please contact:

Wardley