Shipping Policy
Last Updated: November 11, 2026
Thank you for shopping with Wardley. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Please note that processing times may be longer during holidays, promotional periods, or due to unforeseen circumstances. If there is a significant delay, we will contact you using the email address provided with your order.
Shipping Destinations
We offer international shipping to destinations available during checkout.
Certain destinations may occasionally be unavailable due to carrier restrictions or local regulations.
Estimated Delivery Times
Delivery times vary depending on the destination and shipping carrier.
Estimated delivery times are provided during checkout where available and should be considered estimates. Your statutory delivery rights remain unaffected.
Unexpected delays caused by customs, weather conditions, transportation issues, or other circumstances beyond our control may affect delivery times.
Shipping Costs
Shipping costs are calculated and displayed during checkout before payment is completed.
From time to time, promotional offers such as free shipping may be available on eligible orders.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information whenever tracking is available.
You can use the tracking number to monitor your shipment through the carrier's tracking system.
Customs, Duties and Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country's customs authorities.
Any charges payable by the customer will be disclosed as required by applicable law. Unless otherwise stated, the customer may be responsible for applicable import charges.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
If you discover an error, please contact us as soon as possible so we can attempt to correct it before dispatch.
Wardley is not responsible for delivery issues caused solely by incorrect information provided by the customer, subject to applicable consumer protection laws.
Lost or Delayed Shipments
If your order has not arrived within the expected delivery timeframe, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.
Your statutory rights concerning lost, delayed, or undelivered goods remain unaffected.
Contact Us
Wardley
Website: wardley.shop
Email: contact@wardley.shop
Phone: +49 3494 771241
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)